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Microsystems in health care: Part 9. Developing small clinical units to attain peak performance

Batalden PB, Nelson EC, Edwards WH, Godfrey MM, Mohr JJ. Microsystems in health care: Part 9. Developing small clinical units to attain peak performance. Joint Commission Journal on Quality and Safety. 2003 Nov;29(11):575-585.

This article is the last in a nine-part series of articles on clinical microsystems — small, interdependent groups of people who work together regularly to provide care for specific groups of patients — and represents lessons learned at Dartmouth-Hitchock Medical Center (Lebanon, New Hampshire, USA) from ten years of work in this area.

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