Gunther-Murphy C, McCutcheon Adams K, McCannon J. Is your organization "Conversation Ready"? Healthcare Executive. 2013 Jul/Aug;28(4):62-65.
The Conversation Project, launched in collaboration with the Institute for Healthcare Improvement, is a grassroots public campaign to encourage people to make their end-of-life wishes known. Equally as important: health care providers and organizations need to be “Conversation Ready” — that is, capable of asking about and understanding what matters most to patients, and respecting every individual’s end-of-life wishes. This article articulates emerging conversation-ready principles.
