Kovner C. The impact of staffing and the organization of work on patient outcomes and health care workers in health care organizations. Joint Commission Journal on Quality Improvement. 2001 Sept;27(9):458-468.
Numerous reports express concern about the restructuring or lowering of staffing levels in health care organizations and the impact on the quality of patient care. Overtime and other extended shifts also represent work stresses for health care workers. This article reviews the research literature on the relationships among staffing, organization of work, and patient outcomes, and it discusses research findings on the relationship between staffing and the health of health care workers.
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