Resources

Four Steps to Sustaining Improvement in Health Care

Mate K, Rakover J. Four steps to sustaining improvement in health care. Harvard Business Review. November 9, 2016.

This article highlights four steps for sustaining improvement by introducing new standard work processes for point-of-care staff. The article derives insights from IHI’s study of health care organizations that were able to achieve standout results and then build systems that sustain improvement (as described in the IHI White Paper, Sustaining Improvement).

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Enhancing Quality Improvement Adoption in US Nursing Homes

This report summarizes the research findings from the Institute for Healthcare Improvement's 90-day innovation project to identify key activities to increase adoption of effective quality improvement practices in US nursing homes.
Effective Quality Planning

Quality planning is the essential first step of IHI's Whole System Quality approach to overall quality management. This article describes effective quality planning that engages multidisciplinary health care leaders in clearly defining the systemwide quality goals, sets priorities, responds to external evaluations of performance, ensures there are sufficient resources to meet the goals, and leverages existing data systems to identify aligned opportunities for improvement.
Fundamentals of Health Care Improvement: A Guide to Improving Your Patients' Care

This book is intended to help health professional learners diagnose, measure, analyze, change, and lead improvements in health care, with the aim to shape reliable, high-quality systems of care in partnership with patients.
An Integrated Approach to Quality

This article describes how whole system quality, an integrated organization-wide approach to quality, can help health care leaders build more responsive and resilient health systems.
Better Maternal Outcomes Quality Improvement Workbooks

Developed as part of the Better Maternal Outcomes Rapid Improvement Network, the workbooks contain descriptions, examples, and templates for tools that teams can use to guide their quality improvement (QI) work focused on improving maternal health outcomes and equity.

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Patient Safety Executive Development Program
Fall 2023 | Boston, MA

With today’s shrinking health care budgets and growing focus on costs, it has never been more important to have a robust safety plan. Maintaining a powerful safety program is essential to the long-term health of your department, organization, or health care system — and to ensuring that your patients receive the safe and reliable care they deserve. To position your organization for success, attend IHI’s Patient Safety Executive Development Program.
Improvement Advisor Professional Development Programme
Begins September 7, 2023 | Online and London, UK

The Institute for Healthcare Improvement (IHI), Improvement Advisor Professional Development Programme helps individuals in this critical role build and hone high-level improvement skills. This richly-packed, 10-month programme is an “all teach, all learn” experience.
IHI Forum 2023
December 10–13, 2023 | Orlando, FL, USA

The IHI Forum is a four-day conference that has been the home of quality improvement (QI) in health care for more than 30 years. Attend this year's conference in Orlando, FL, USA.

Publications

Four Steps to Sustaining Improvement in Health Care