​Leape LL, Shore MF, Dienstag JL, Mayer RJ, Edgman-Levitan S, Meyer GS, Healy GB. A culture of respect, part 1: The nature and causes of disrespectful behavior by physicians. Academic Medicine. 2012 Jul;87(7):845-852.

The authors identify a broad range of disrespectful conduct, suggesting six categories for classifying disrespectful behavior in the health care setting.

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Leape LL, Shore MF, Dienstag JL, Mayer RJ, Edgman-Levitan S, Meyer GS, Healy GB. A culture of respect, part 2: Creating a culture of respect. Academic Medicine. 2012 Jul;87(7):853-858.

This article explores how to create a culture of respect as the essential first step in a health care organization's journey to becoming a safe, high-reliability organization that provides a supportive environment in which staff engage wholeheartedly in their work.

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