Many potential adverse drug events (ADEs) are prevented due to the intervention of pharmacists who review new or modified medication orders and compare them with patient clinical information such as age, weight, lab values, and diagnosis. Tracking and trending the frequency of pharmacy interventions can help an organization identify areas for change or improvement. When an organization first starts measuring pharmacy interventions, the number of interventions may increase as staff become better at recording their activities. However, as an organization improves processes to minimize opportunities for error and adverse drug events, the number of pharmacy interventions should decrease, leaving pharmacists more time to assist with patient-care planning and education.
Formula: The total number of pharmacy interventions documented during the data collection period divided by the total number of patients whose orders were reviewed by pharmacists during the same data collection period. Multiply the result by 100.
Decrease the number of pharmacy interventions by 50 to 75 percent within 1 year.
Data Collection Plan
During one shift each week, pharmacists should record all the interventions they perform while processing medication orders. Pharmacists should also record the number of patients for whom orders are reviewed. Alternate the shifts for review to include all 24-hour periods and weekends.