Measuring Process Reliability

The Institute for Healthcare Improvement has adapted the manufacturing industry's strategy for measuring reliability to a health care setting. This presentation focuses on measuring process reliability — that is, failure free performance over time. ​

 Documents

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  • Improving the Reliability of Health Care
    This white paper describes principles and strategies used successfully in other industries to help evaluate, calculate, and improve the overall reliability of complex systems, and explains the application of reliability principles to health care.
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