Within a joyful and supportive environment that nurtures professional formation and career development, effective care teams continually strive for excellence on medical-surgical units.
Institutions that put strategies in place to enhance staff effectiveness and vitality demonstrate increased patient and care team satisfaction, reduced staff turnover, and better clinical outcomes. In addition, with the cost of nurse turnover estimated at between $50,000 and $65,000 per position depending on specialty, a sound business strategy includes an emphasis on retaining good nurses. [See the Department for Professional Employees, AFL-CIO, The Costs and Benefits of Safe Staffing Ratios, Fact Sheet 2010
IHI has developed How-to Guides containing measures, changes, and tools that focus on improving care team vitality and teamwork.