Commit to Doing Today’s Work Today

Improving Primary Care Access

A system that does today's work today has the supply to take care of each day’s demand on the day it is generated. In clinics with this system, the only appointments that are on the books at the beginning of each day are the return appointments that were generated by physician discretion or patient preference on a previous day. There are no "frozen" or held appointment slots. This provides maximum flexibility in the system to absorb daily demand.

Doing today’s work today requires a commitment from every member of the care team to see their own patients. It also requires that supply and demand are in balance, and that the backlog is eliminated.

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