Delivery System Design to Improve Chronic Care

The delivery of care to people with chronic conditions requires not only determining what care is needed, but clarifying roles and tasks to ensure the patient gets the care; making sure that all the clinicians who take care of a patient have centralized, up-to-date information about the patient’s status; and making follow-up a part of standard procedure.


In a well-designed delivery system, clinicians plan visits well in advance, based on the patient’s needs and self-management goals. During "group visits," patients see their clinician and meet with other patients with similar health problems. Nonphysician staff are cross-trained to provide care via standing orders.


Changes for Improvement

first last

Average Content Rating
(0 user)
Please login to rate or comment on this content.
User Comments