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 Content Editor ‭[3]‬

​FEATURED VIDEOS:

WATCH DON BERWICK'S KEYNOTES FROM PAST FORUMS

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 Content Editor ‭[4]‬

​An Illustrated Look at Quality Improvement in Health Care

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Science of Improvement "Whiteboard" Videos
Short videos explain the Model for Improvement, the PDSA cycle, run charts, and more.
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Cause and Effect Diagram
Robert Lloyd, IHI Vice President, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Control Charts (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Control Charts (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Deming's System of Profound Knowledge (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Deming's System of Profound Knowledge (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Divergent & Convergent Thinking (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Divergent & Convergent Thinking (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Driver Diagrams
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Family of Measures
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Flowcharts (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Flowcharts (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Force Field Analysis
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Pareto Analysis
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
PDSA Cycles (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
PDSA Cycles (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Run Charts (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Run Charts (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Static Vs. Dynamic Data
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
The Model for Improvement (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
The Model for Improvement (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.

Health Equity
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Does Racism Play a Role in Health Inequities?
Health disparities expert David R. Williams explains how racism — including implicit bias — plays a role in health inequities.
How Can Health Care Promote Health Equity?
Health disparities expert David R. Williams discusses the role of health care and other factors to create health equity.
How Can Providers Help Create Health Equity?
Dr. Don Berwick talks about where health providers can start in promoting health equity.
How Can Providers Reduce Unconscious Bias?
Health disparities expert David R. Williams discusses promising strategies to reduce implicit bias against people of color and other minority groups.
How Does HealthPartners Reduce Health Disparities?
Dr. Beth Averbeck explains HealthPartners’ strategy for reducing ethnic, racial, and socioeconomic disparities in care.
How Does Implicit Bias Affect Health Care?
Implicit bias is an unconscious pattern of thought that can disadvantage people of color and people from other marginalized groups. How does it affect health care?
Mistrust of the Health System
Mistrust of health care systems is one of the causes of health care inequities in the United States. In this video, Rev. Bobby Baker explains what drives this mistrust.
Re-envisioning Care for People with Involved Disabilities: Benefits and Challenges of Home-Based Primary Care
Providers and patients explore the importance of expanding primary care beyond the walls of the clinic, particularly when it comes to reaching people with involved disabilities.
Re-envisioning Care for People with Involved Disabilities: Creating Culture Change
Patients and providers share how the traditional medical model puts the clinician at the center, whereas the needs of a person living with disabilities is better met by an independent living model built around them. We’ll explore how one practice infused the values and principles of independent living into daily practice by embedding them in hiring, orientation, training, and coaching.
Re-envisioning Care for People with Involved Disabilities: Redesigning Primary Care
Anna, a woman who has become increasingly debilitated and isolated. The failure of the traditional medical system to respond to Anna’s needs is contrasted with a team-based approach in which home-based primary care is combined with an array of critical services that address her medical, social, behavioral, and physical functioning needs.

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