WIHI: Workload, Stress, and Patient Safety: How Human Factors Can Help

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January 23, 2020

The relationship between workload and stress, and the risk this poses for practitioners and patients alike, need more attention. On this episode of WIHI, IHI's longtime safety expert Frank Federico, RPh, and James Won, PhD, talk about the field of human factors in health care, and the role that human factors can play in addressing today's work-related stress.


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