WIHI: Seven Popular Improvement Tools: How (and When) to Use Them


Date: May 18, 2017


  • ​David M. Williams, PhD, Executive Director & Improvement Advisor, Institute for Healthcare Improvement
  • Susan Hannah, Head of Improvement Programmes, Early Years Collaborative & Raising Attainment for All, Scottish Government

At IHI, we do our best to keep our fingers on the pulse of the health care improvement world — what trends are emerging, what projects are happening, and what improvers need to do their work. And improvement tools clearly make a difference. In fact, in March of this year, in just one month, you downloaded IHI’s tools about 16,500 times. So, for this WIHI, we want to make sure you’re getting the most out of them, and when to use these tools in your improvement work.

With guidance from improvement experts David Williams and Susan Hannah, we tackled those questions and more on the May 18 WIHI, Seven Popular Improvement Tools: How (and When) to Use Them.

Wondering what improvement tools we focused on?

  • ​PDSA
  • Time Series Charts: Run Chart and Control Chart
  • Process Map
  • Scatter Diagram
  • Driver Diagram
  • Pareto Chart
  • Cause and Effect Diagram

Download IHI's QI Essentials Toolkit with instructions and templates for 10 key improvement tools.

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