WIHI: Building the Will and Skill to Be a Clinical Improver

Date: November 8, 2018

Featuring: ​

  • Brent C. James, MD, MStat, Clinical Professor (Affiliated), Department of Medicine, Stanford University School of Medicine; Senior Fellow, IHI; Former Chief Quality Officer, Intermountain Healthcare'
  • Kedar Mate, MD, Chief Innovation and Education Officer, Institute for Healthcare Improvement
  • Kavita P. Bhavan, MD, MHS, Associate Vice Chair of Innovation and High Value Care in the Department of Internal Medicine, UT Southwestern; Service Chief Infectious Diseases, Associate Professor Infectious Diseases, Chief Innovation Officer Parkland Health & Hospital System; and Medical Director, Outpatient Parenteral Antimicrobial Therapy Clinic and Infectious Diseases Ambulatory Clinics, Parkland Health & Hospital System​

Clinical and administrative leaders in health care know how difficult it is to shape one, unifying workplace culture. And while interdisciplinary team-based care is becoming more common in health systems, the range of people taking care of patients perform their jobs based on very different professional backgrounds and training.

Can quality improvement (QI) break down these silos? Can it nurture a new kind of culture, where QI is the knowledge that unites clinicians in the common pursuit of better clinical decision making and encourages more clinicians to take the lead with improving care delivery? There’s evidence to suggest yes.

Whether the issue is curbing overdiagnosis and overtreatment; reducing waste, costs, and patient suffering; or factoring in “what matters” to a patient when considering treatment options, clinicians who are improvers can lead the way. We explored this topic and more on the November 8 WIHI: Building the Will and Skill to Be a Clinical Improver.


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