Dr. Donald Berwick, IHI President Emeritus and former Administrator of the Centers for Medicare & Medicaid Services, has delivered many memorable keynote addresses at the IHI National Forum. Berwick talks about successes in health care quality improvement and the challenges that still lie ahead. Berwick uses his unique storytelling style to take his audiences around the world, highlighting innovations, demanding we protect patient safety, urging us to uncover waste and reduce costs in health care, and revealing the true meaning of patient-centered care. Now you can watch these keynote addresses below to learn about these topics and many more.
