Virtual Learning Hour Special Series: COVID-19: Age-Friendly Care During a Pandemic

June 12, 2020


  • Donald M. Berwick, MD, MPP, FRCP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement (IHI)
  • Derek Feeley, President and CEO, IHI
  • Deborah Marks Conley, MSN, APRN-CNS, GCNS-BC, Service Executive and Gerontological Clinical Nurse Specialist, Methodist Hospital
  • Mark A. Supiano, MD, AGSF, Professor and Chief of the Geriatrics Division, University of Utah School of Medicine
  • Mary Tinetti, MD, Gladys Phillips Crofoot Professor of Medicine (Geriatrics) and Public Health and Chief of Geriatrics, Yale School of Medicine and Yale New Haven Hospital
  • Moderated by: Madge Kaplan, Director of Communications, IHI

There is legitimate worry about the particular vulnerability of older adults to COVID-19. The high percentage of nursing home residents who have died from the virus, along with activities to address myriad factors that allowed the virus to spread in long-term care facilities, continues to generate the most concern.

There have also been concerns that best practices for engaging with older patients, with or without infection, across the health care system might be pushed aside. Just the opposite happened in many places, including health systems that work with IHI and partners to improve their support for and treatment of older adults.

On this Virtual Learning Hour, much of the conversation focuses on the ways in which the 4Ms Framework ​of an Age-Friendly Health System can be adapted and offer critical guidance during a crisis.

Listeners also have the opportunity to share their questions, struggles, and bright spots they are seeing in this unprecedented time.

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