July 2011 Author in the Room® Teleconference
Author: Gordon D. Schiff, MD
Article: "Medical Error: A 60-Year-Old Man with Delayed Care for a Renal Mass"
Summary Points:
- Appreciate the frequency, faces, and challenges of test result follow-up management errors.
- Understand selected reliability science concepts and ways they apply to the problem of test result management.
- Learn about some specific change ideas that can help ensure more fail-safe test follow-up.
