Pedro Delgado, MSc, Vice President, Institute for Healthcare Improvement (IHI), oversees IHI’s portfolio of work in three regions (Latin America, Europe, and Australasia) and the IHI Open School. Based in the United Kingdom, he has been a driving force in IHI’s global expansion. From work on reducing C-sections and healthcare-acquired infections in Brazil and several Latin American countries, to improving early years education in Chile, to improving patient safety in Portugal and mental health in London, Mr. Delgado has led the key senior relationships and design and implementation of large-scale health system improvement efforts and networks globally. He coaches senior leaders and teams, and lectures extensively worldwide on large-scale change, patient safety, and quality improvement. He is an Instructor at the Harvard T.H. Chan School of Public Health and an Associate Editor of BMJ Leader. Prior to joining IHI in 2010, he held roles in hospital management and large-scale improvement leadership in the UK, and accumulated experience working in mental health in Venezuela and the UK.

Paulo Borem, MD, is a Senior Project Director for the Latin America region at the Institute for Healthcare Improvement (IHI), an Improvement Advisor and Patient Safety Officer, a vascular surgeon by background, and a health management specialist trained at the Osvaldo Cruz Foundation (FIOCRUZ). He is currently the Director of three IHI Collaboratives in Brazil and Portugal, and leads IHI’s work in the Portuguese-speaking world. Prior to his engagements with IHI, Dr. Borem was the Director of Unimed Belo Horizonte (UBH), a health plan with more than one million clients and five thousand physicians, and his work with Unimed continues today, leading initiatives within the Unimed system related to care delivery reform, implementation of primary care transformations, and improvement of maternal and perinatal care. Dr. Borem also worked for some time as a health care and quality consultant for the World Bank and USAID in projects in India, Argentina, Mexico, and Mozambique.

Jafet Arrieta, MD, MMSc,PhD, is a Project Director and Improvement Advisor for the Institute for Healthcare Improvement (IHI). She supports the development and implementation of quality improvement projects across Latin America and the United States, teaches QI methods, and provides coaching and support to leaders, managers, and team members throughout the implementation of their projects. She has extensive experience in operational, oversight, management, and leadership roles within the areas of public health, quality improvement, and health systems strengthening across different low-, middle-, and high-resource settings. Dr. Arrieta previously served as Improvement Advisor for the Latin American Consortium for Innovation, Quality and Safety in Healthcare (CLICSS), leading the implementation of two multi-country QI collaboratives aimed at reducing the incidence of healthcare-associated infections in Latin America, and as Director of Operations for Partners In Health Mexico, helping establish a public-private partnership with the Ministry of Health of the state of Chiapas aimed at improving access to high quality care in one of the most underserved regions of Mexico. She is a third-year student in the Harvard T.H. Chan School of Public Health Doctor of Public Health program, and holds a medical degree from Tecnologico de Monterrey School of Medicine, and a Master of Medical Sciences in Global Health Delivery degree from Harvard Medical School.

Enrique Ruelas, MD, MPA, MHSc, is President and CEO, Institute for Health Futures & International Consortium for Quality and Leadership of Healthcare Organizations, and an IHI Senior Fellow. He previously served as Secretary of the General Health Council of Mexico for almost five years, a position that is similar to the US Surgeon General. He was the Mexican Vice Minister for Innovation and Quality in the Ministry of Health, where he oversaw the modernization of Mexico's health care system using supply chain techniques that radically improved service levels and also resulted in significant cost savings. Dr. Ruelas was responsible for the design and implementation of a comprehensive, country-wide quality improvement strategy and he led a prospective analysis on the future of the Mexican health care system. Prior to his government posts, he gained widespread entrepreneurial and academic experience, and he is an expert on health care quality and managing health care systems. He is President of the National Academy of Medicine; President of the Latin American Society for Quality in Health Care; and Chair of the Latin American Consortium for Innovation, Quality and Safety in Health Care (CLICSS).

Daniel Peres is a Project Director for IHI's Latin America and Europe regions, and a member of the IHI Strategic Partners team. A third culture individual and native Portuguese and Spanish speaker, Mr. Peres has lived in Peru, Venezuela, Colombia, Mexico, Portugal, and the United States, residing in Boston since 2010. He is largely responsible for managing IHI’s quality improvement projects and professional development programs in Portuguese-speaking countries, as well as supporting projects and programs in Spanish-speaking countries. Mr. Peres manages the scale-up of the Parto Adequado Collaborative in Brazil, which aims to spread improvements to reduce the high rates of unnecessary C-sections across the country, as well as the STOP Infeção Hospitalar Collaborative in Portugal, which aims to halve hospital-acquired infections across 12 public health care organizations. He is a certified facilitator through the Interaction Institute for Social Change, where he developed competencies to facilitate strategic thinking processes, collaborative problem solving, and agreement building. Mr. Peres majored in Business Administration at Northeastern University (NEU), completing a five-year bachelor degree including two internships, as well as developing a strong interest in social entrepreneurship through his involvement with NEU’s Social Enterprise Institute.​

Tayna Brito is a Project Coordinator for IHI's Latin America region. She directly supports quality improvement projects and programs in Brazil as well as in the Asia-Pacific region, Bangladesh. Mrs. Brito was raised in Brazil, where she developed a passion towards Global Health and Social Justice. At age of 15, she migrated to the United States with her family looking for new life opportunities. Prior to engaging with IHI's work, Mrs. Brito managed her family business, developed strategies and projects to support the work of  Christ Hope International in the Africa region, and is a co-founder at her organization called Rahab International - an organization focused in empowering women through education across the most vulnerable communities in the word. She graduated Magna Cum Laude from the University of Massachusetts, Lowell with a degree in Health Science with a focus in Global Health and a Pre-Medical track.