IHI Forum

IHI Forum

Dec. 10-13, 2023
Orlando, FL, USA
General Conference Fee:
Livestream Fee:

Pre-Conference (December 10): $445*

Pre-Conference (December 11): $645*

Group rates are available, see pricing options

*Prices listed are in USD

The IHI Forum is a four-day conference that has been the home of quality improvement in health care for more than 30 years. Dedicated improvement professionals from across the globe will be convening to tackle health care's most pressing challenges: improvement capability, patient and workforce safety, equity, climate change, artificial intelligence, and more.
The IHI Forum is a four-day conference that has been the home of quality improvement (QI) in health care for more than 30 years. It brings together health care visionaries, improvement professionals, world leaders and industry newcomers.


Session selection is now open! Popular sessions and Pre-Conference workshops are filling fast!

View the Agenda for IHI Forum 2023 

Pre-Conference Workshops

Sunday, December 10: Choose from 15 half-day workshops

Monday, December 11: Choose from 5 full-day, or 18 half-day workshops

IHI Forum Topic Tracks

​Addressing Value, Cost, and Quality 
Accelerating health care organization’s ability to thrive in value-based care.
Building Improvement Capability​Strengthen capability for improvement by embedding a culture of continuous improvement throughout a system. 
​Improving systems to ensure everyone has the opportunity to attain their full health potential. 
​Improvement ScienceApplying concepts and tools of improvement science to drive meaningful and far-reaching change.
LeadershipEngaging leaders at all levels in driving results within health and health care. 
Patient and Workforce Safety 
​​Making the health care continuum safer by reducing harm and preventing mortality for patients and those who care for them. 
​Person-Centered Care​Putting people, patients, and care partners at the heart of every decision to improve care.
​Population Health​Improving the health outcomes of a group of individuals, including the distribution of such outcomes within the group.
​Scientific Symposium 
Scientific presentations featuring applied improvement and improvement methods work. 
Workforce Well-BeingProviding proven methods and resources to enable the workforce to truly thrive — not just persevere.

Continuing Education

Jointly Accredited Provider Interprofessional Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive up to 17 general continuing education credits.

Continuing Education Breakdown

Maximum Credits Available by Day and Credit Type:

Pre-Conference Sunday
Physician     2.75
Nursing    2.75
Pharmacist    2.75
CPPS Recertification    2.75
Social Work    2.75
Pre-Conference Monday    
Physician     5.5
Nursing    5.5
Pharmacist    5.5
CPPS Recertification    5.5
Social Work    5.5
General Sessions
Physician     11.5
Nursing    7.5
Pharmacist    9.5
CPPS Recertification    11.5
Social Work    8.75

View Continuing Education Credits by session here.


Planning Committee

Amanda Norton, MSW, Improvement Advisor, IHI and Quality Improvement Consultant, Center for Quality Improvement and Innovation 

Amy Weckman, MSN, APRN, CNP, CPHQ, Project Director, IHI

Angela Zambeaux, Project Director, IHI

Britney Pierre, RN, MAS, BSN, Senior Project Manager, IHI

Catherine Mather, MA, Senior Project Director, IHI 

Corinna Parisi, MPH, Senior Project Manager, IHI 

Deborah Bamel, MPH, Project Director, IHI 

Eddie Turner, Senior Director, IHI 

Helen Macfie, Pharm.D, FABC, Executive in Residence, MemorialCare Health System

Jeff Rakover, MPH, Senior Research Associate, IHI 

Jeff Salvon-Harman, MD, CPE, CPPS, Vice President, IHI

Jess Perlo, MPH, Senior Project Director, IHI

Jesse McCall, MBA, Senior Director, IHI 

Jill Duncan, RN, MS, MPH, Vice President, IHI 

Jennifer Lenoci-Edwards, RN, MPH, CPPS, Senior Vice President, IHI

Karen Baldoza, MSW, Vice President, Improvement and Innovation, IHI 

Kate DeBartolo, Senior Project Director, IHI 

Keziah Imbeah, MSc, Senior Research Associate, IHI

Lauren Macy, Improvement Advisor and Director, IHI

Leslie Pelton, MGA, Vice President, IHI 

Lindsay Logan Allen, CHES, Project Director, IHI 

Mara Laderman, M.Sc., Senior Director, Innovation, IHI 

Marianne McPherson, PhD, MS, Senior Director, IHI

Marina Renton, Mphil, Research Associate, Innovation and Design, IHI 

Nikki Tennermann, LICSW, Senior Project Director, IHI 

Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI

Paul Howard, MPA, Senior Director, IHI

Poonam Gupta, MBBS, CPHQ, MPH, Improvement Advisor, IHI

Rebecca Steinfield, MA, Improvement Advisor, IHI

Robert Lloyd, PhD, Vice President, IHI

Sarah Blossom, Director of Certification, IHI 

Sarah Olver, Senior Improvement Lead, Canadian Foundation for Healthcare Improvement

Shannon Welch, MPH, Senior Director, IHI 

Susan Hannah, MSc, Senior Project Director, IHI

Tricia Bolender, MBA, MA, CPCC, Quality Improvement Advisor 

Disclosure Statement

Individual presenters have disclosed relevant financial relationships with companies defined as ineligible by ACCME in the Standards for Integrity and Independence in Accredited Continuing Education. These conflicts are noted within the session slide decks and have been mitigated. All other planners (including those listed above), presenters, and staff for this educational activity have disclosed no relevant financial relationship(s) with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used on or by patients. 

Commercial Support was received for the IHI Forum from the following companies defined as ineligible by ACCME in the Standards for Integrity and Independence in Accredited Continuing Education:

  • Blue Cross Blue Shield of Massachusetts (BCBSMA)
  • Merck for Mothers
  • Novartis Pharmaceuticals Corporation
  • Pfizer
  • Vizient


In-person: Orlando, FL, USA

General Conference (December 12–13): $1,595

Pre-Conference (December 10): $445

Pre-Conference (December 11): $645

Forum Livestream: $345 

Review our Cancellation Policy

Groups of 3 or more benefit from a discounted rate on the full IHI Forum price. Group discounts do not apply to pre-conference registrations.

​Group Size​In-Person General Conference Rate
​350​$1,295 per person
​51100​$1,276 per person
​101250​$1,196 per person
​251500​$1,117 per person
​500+​$1,037 per person

If you are registering three or more people, the group rate will automatically apply to your rate. To register a group of 51 or more people, fill out this Group Registration form.

Prices listed are in USD.


The IHI Forum will take place at:

Orlando World Center Marriott 
8701 World Center Drive 
Orlando, FL, USA 

Now Booking for 2023

Orlando World Center Marriott Hotel Room Block 
IHI Forum attendee room rate: $265 per night (plus taxes) 
Book your room

The deadline to book your room as part of the IHI Forum room block is Friday, November 8, 2023. The room block usually fills quickly, book early to secure a spot for the duration of your stay.

Local Hotels

Hotels with Shuttle to Marriot World Center:

Courtyard Orlando Lake Buena Vista in the Marriott Village

Springhill Suites Orlando Marriott

Fairfield Inn & Suites Lake Buena Vista in the Marriot Village

Other Hotels:

Gaylord Palms Resort and Convention Center

Caribe Royale

Buena Vista Suites

Airport Shuttle Service

IHI will provide complimentary shuttle service from the Marriott World Center to Orlando International Airport on the last day of the Forum, Wednesday, December 13, from 12:00 PM to 4:00 PM. Shuttles will depart from the main Convention Center Entrance.

Code of Conduct

View the IHI Forum 2023 Code of Conduct.

Need Help?

Accessibility Information

IHI strives to design events that feel safe, inclusive, and accessible to all. During the Forum we want to create the best experience for everyone. The following information will help you plan your Forum experience and answer questions you may have about accessibility.

Who to contact during the Forum:
If you need assistance while attending, including audio assistance, or picking up a scooter or wheelchair, you can contact us in the following ways:   

  • At the Forum badge pick-up desk, located in
  • Convention Center Foyer  
  • At the onsite registration desk, located in the
  • Cypress Rotunda
  • By email; kkennedy@ihi.org

You can also look out for members of the Forum team who’ll be wearing blue IHI polos and a white name badge.

Jerilyn L. Crain

Patient Advocate,​​ Kaiser Permanente

Patient Advocate,​​ Kaiser Permanente

"It is m​y favorite event of the ye​ar.”

Angela Kramer

Director, Ba​yCare Health System​​

Director, Ba​yCare Health System​​

“The best conference in health care.”

Gaye Hay

Director Accreditation, Hendrick Health System

Director Accreditation, Hendrick Health System

"I [attend] every opportunity I​ get."

Kenneth Boren

Pre​sident,​ Boren Family Foundation

Pre​sident,​ Boren Family Foundation

"Enjoyable and soul enriching."

Need Help?

Email info@ihi.org or call 617-301-4800 or 866-787-0831 (Toll Free)

Email IHI