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Culture, Psychological Safety, and the Role of Health Care Leaders in Preventing Medical Errors

 Content Editor ‭[2]‬

IHI Community Roundtable

After a powerful conversation during last week’s Institute for Healthcare Improvement (IHI) Community Roundtable on Responding to Medical Errors with Care, Not Criminalization, IHI was asked by our community to return for a discussion specific to just culture, psychological safety, and clarity around the call to action for health system leaders.

IHI President and Chief Executive Officer Kedar Mate, MD, was joined by a panel of industry leaders for a second free virtual roundtable to address these urgent issues on Thursday, April 21 from 4:00 – 5:00 PM ET.

Recording coming soon!


Amy C. Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School
Helen Haskell, Co-chair of the World Health Organization’s Patients for Patient Safety advisory group; president of Mothers Against Medical Error and Consumers Advancing Patient Safety
John Chessare, MD, President and CEO for GBMC HealthCare System


Kedar Mate, MD President and Chief Executive Officer, IHI

​Previous Calls in this Series

Responding to Medical Errors With Care, Not Criminalization

In the spirit of community and improvement, IHI hosted an expert panel of industry leaders for a complimentary, virtual roundtable-style discussion on Friday, April 8, 2022, from 12:00 PM – 1:00 PM ET.
This 1-hour discussion:
  • Offered guidance on how best to respond to a serious clinical adverse event 
  • Provided key next steps for leaders, providers, and patients
  • Offered recommendations rooted in the concept of "just culture" with key emphasis on system-level accountability and learning


Cynthia Barginere, DNP, RN, FACHE, Chief Operating Officer, IHI  
Julianne M. Morath, RN, MS, CPPS, Consultant and Leadership Coach; Founding Member of the LLI; and Affiliate Faculty, University of Washington School of General Medicine 
Sue Sheridan MIM, MBA, DHL, Founding Member, Patients for Patient Safety (PFPS) US 


Kedar Mate, MD, President and Chief Executive Officer, IHI