Fees & Scholarships

​​​​​​​​Moving ​​​​​​​​​​​​​​Quality Improvement from Theory to Action

Registration Rates

Regular Rate: $549 per person​
This rate includes all video modules released throughout the online course​​, three all-learner calls, and the use of all tools and resources. ​​

Premium Member Rate (25% off): $412​ per person
Premium Plus Member Rate (50% off): $275 per person
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IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in: 

  • Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system 
  •  Critical Access Hospitals 
  • Independent practices with fewer than 20 physicians 
  • Hospitals with fewer than 50 beds 
  • Members of America's Essential Hospitals​ 
  • 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations 
  • Ministries of Health 
  • Faith-based health institutions​ 

To apply for a scholarship, please complete the online Scholarship Application by February 4, 2022. Applications submitted after this date will not be considered. All applicants will be notified of their scholarship status by February 25, 2022

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application. Group discounts are also available, see information above. 

To ensure equal distribution of funds, all scholarships applications​ are reviewed using the same scoring criteria. All awarded amounts are final. ​

Cancellations, Substitutions, and Refunds

  • Payments: Full payment is due at the time of registration.
    • Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: If you need to make a payment by check, please call the IHI Customer Experience Department.
  • Cancellations: For cancelations made within one day before the start of the program: Registration fees are fully refundable if a written request is received by ​info@ihi.org on or before one day before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received one day before the start of the program are not refundable.
  • ​Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.

Our Guarantee to You

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.​