Fall 2023 Agenda​

Download the Fall Agenda At-a-Glance

• The IHI Framework for Safe, Reliable, and Effective Care: A set of concepts and tools for moving health care toward safety and reliability

• The Cost/Quality Connection: Strengthening and ensuring the link between cost and quality

• Resilience: Enduring and managing the unexpected

• Diagnostic Tools: Using tested tools to understand harm and mortality

• Reliability Science: Using proven principles that pick up where vigilance leaves off

• Human Factors: Creating systems that compensate for the limits of human ability

• Building a Just Culture: Moving away from blame and shame, to building a "just culture" 

• Interpersonal Communication and Teamwork: Developing a framework for working together and supporting each other in care delivery across the health care continuum
• Influencing Others: Understanding and shaping stakeholder perspectives

• Improvement: Using tested safety improvement techniques

• Safety Measures: Knowing what to measure, and how to measure it

• Critical Analysis: Using investigative tools such as root cause analysis and proven observational techniques

• Patient Engagement in Safety: Improving the way we listen to patient concerns

• Spread: Understanding and engaging key stakeholders in the process of spreading successful improvements across your organization

• Technology: Understanding the promises, pitfalls, and realities of technology 

• Leadership: Taking it from the top — connecting the CEO with the safety agenda (during the last two days of the program each participant will be joined by his or her CEO)

• Positioning Patient Safety Within the Organization: Integrating patient safety into the organizational structure and daily life
• Strategy and Implementation: Creating a comprehensive safety program and implementation plan​​