The 2022 IHI Patient Safety Executive Program, beginning August 31, is presented in a blended learning format across six sessions. Session 5 is a three-day in-person session offered in Boston, Massachusetts.

Fall 2022 Agenda​

Agenda information for Fall 2023 will be coming soon.

Date(s)Format TimeSession & Topic
Wednesday, Aug 31 Live Virtual
10:00 AM – 12:00 PM 

Session 1

Getting Started

Wednesday, September 7


Live Virtual9:00 AM – 3:00 PM

Session 2

Introduction to the Framework for Safe, Reliable, and Effective Care

Building a Culture of Improvement

Monday, September 12


Live Virtual9:00 AM – 3:00 PM

Session 3

Workforce Safety Journey

Advancing Health Equity

Collaborative Negotiation

Wednesday, September 14


Live Virtual9:00 AM – 3:00 PM

Session 4

Your Work to Drive Patient Safety

Measuring Culture

Leadership Behaviors and Improving Team Culture

Friday, September 9

Friday, September 16

Live Virtual10:00 AM – 11:00 AM
Optional Office Hours

Monday, September 19

Tuesday, September 20

Wednesday, September 21  


8:30 AM – 4:30 PM

8:30 AM – 4:30 PM

8:30 AM – 1:00 PM

Session 5

Systematic Improvement

Reliable Design & Maximally Adoptable Improvement

Using Measurement to Improve Safety and Reliability

Investigating an Event - Introduction to RCA2

Integrating Improvement and Human Factors

Getting Support from Those Who Can Influence Your Work

Where Are You Now?

Wednesday, September 28 Live Virtual10:00 AM – 12:00 PM
Required Action Planning Support
Wednesday, October 5Live Virtual10:00 AM – 12:00 PM
Required Action Planning Support
Friday, October 14Live Virtual 9:00 AM – 3:00 PM

Session 6

Senior Leader Day

Partnering with Patients

Professionalism: Key Driver of Safety and Healthcare Provider Wellbeing

Leadership Panel Discussion

Putting It All Together Using the Safety Framework


​Topics Covered
This program will cover topics critical to successful patient safety programs, including:
  • The Cost/Quality Connection: Strengthening and ensuring the link between cost and quality
  • Resilience: Enduring and managing the unexpected
  • Diagnostic Tools: Using tested tools to understand harm and mortality
  • Reliability Science: Using proven principles that pick up where vigilance leaves off
  • Human Factors: Creating systems that compensate for the limits of human ability
  • Building a Just Culture: Moving away from blame and shame, to building a "just culture" 
  • Interpersonal Communication and Teamwork: Developing a framework for working together and supporting each other in care delivery across the health care continuum
  • Influencing Others: Understanding and shaping stakeholder perspectives
  • Improvement: Using tested safety improvement techniques
  • Safety Measures: Knowing what to measure, and how to measure it
  • Critical Analysis: Using investigative tools such as root cause analysis and proven observational techniques
  • Patient Engagement in Safety: Improving the way we listen to patient concerns
  • Spread: Understanding and engaging key stakeholders in the process of spreading successful improvements across your organization
  • Technology: Understanding the promises, pitfalls, and realities of technology 
  • Leadership: Taking it from the top — connecting the CEO with the safety agenda (during the last two days of the program each participant will be joined by his or her CEO)
  • Positioning Patient Safety Within the Organization: Integrating patient safety into the organizational structure and daily life
  • Strategy and Implementation: Creating a comprehensive safety program and implementation plan