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IHI Leadership for Workforce Well-Being Professional Development Program


The health and well-being of the IHI community is our top priority. Please read IHI's COVID-19 mask and vaccination policy before registering for any IHI course or conference with an in-person component.


Are you charged with leading or supporting the well-being of your organization’s workforce? The Institute for Healthcare Improvement’s (IHI's) Leadership for Workforce Well-Being Professional Development Program, begins online on March 27, 2023, and later meets in Boston, MA. This blended learning opportunity will help ensure that you have the skills, tools, and methods to be the transformational leader your organization needs.

Caring for your workforce is not only the right thing to do, it is essential to stem the tide of challenges presented before and amplified by the pandemic, such as burnout, retention, and recruitment. High-performing organizations know that if they are to be recognized as industry leaders, deliver exceptional care, and meet financial goals, then they must make the well-being of their workforce a top priority. To accomplish this, they need highly trained and specialized leaders of workforce well-being.

This program, led by faculty Jonathan Ripp, MD, MPH, and Cynda Hylton Rushton, PhD, RN, FAAN, is designed to be interprofessional and for both current and aspirational workforce well-being leaders.

Join us for solutions-focused learning in an inclusive space built for discovering, listening, and practicing. Leave this program empowered with proven methods and a new narrative about well-being, ready to lead change in your system.


What You’ll Gain

  • Project-based learning to help you establish an effective workforce well-being management system
  • Skills and practices that align our values and purpose with our organization's mission and priorities with a goal of enhancing a culture of well-being 
  • Tools to communicate key concepts related to the prevalence, drivers, and consequences of inattention to the well-being of the health care professional workforce
  • A grounding in improvement science and the latest methodologies for leading well-being across an organization
  • Measurement, assessment, case studies, and communication tools to influence key stakeholders and implement effective well-being improvement efforts
  • Methods and content to examine how well-being aligns with other central health care priorities, including quality of care, efficiency of practice, equity and inclusion, and mental health 

Who Should Attend

This blended learning program is geared towards anyone who has the responsibility for workforce well-being within a health care organization or system. Consider registering for this program if you are a:

  • Current Well-Being Officer (WBO) who is looking for a best practice framework for leading change
  • Unit or department level wellness or well-being leader who would like to prepare to become a WBO or Chief Well-Being Officer
  • C-suite leader who is responsible for workforce satisfaction, well-being or wellness (e.g., CNOs, CMOs, CHROs, CFOs)


Topics of Focus

  • Meaning, purpose, and trust
  • Equity
  • Quality Improvement
  • Change management and the human side of change
  • Autonomy and control
  • Efficiency
  • Storytelling and communications strategies
Register now