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IHI Leadership for Workforce Well-Being Professional Development Program

The health and well-being of the IHI community is our top priority. Please read IHI's COVID-19 mask and vaccination policy before registering for any IHI course or conference with an in-person component.


Are you charged with leading or supporting the well-being of your organization’s workforce? The Institute for Healthcare Improvement’s Leadership for Workforce Well-Being Professional Development Program will help ensure that you have the skills, tools, and methods to be the transformational leader your organization needs.

Caring for your workforce is not only the right thing to do, it is essential to stem the tide of challenges presented before and amplified by the pandemic,such as burnout, retention, and recruitment. High-performing organizations know that if they are to be recognized as industry leaders, deliver exceptional care, and meet financial goals, then they must make the well-being of their workforce a top priority. To accomplish this, they need highly trained and specialized leaders of workforce well-being.

This program, led by faculty Jonathan Ripp, MD, MPH, and Cynda Hylton Rushton, PhD, RN, FAAN, is designed to be interprofessional and for both current and aspirational workforce well-being leaders.

Join us for solutions-focused learning in an inclusive space built for discovering, listening, and practicing. Leave this program empowered with proven methods and a new narrative about well-being, ready to lead change in your system.

Register now

What You’ll Learn

  • Discover tools for well-being leadership that are authentic, principled, compassionate, and geared to influence actors in your system.
  • Integrate quality and safety methodologies into your well-being leadership to produce measurable, scalable results.
  • Adopt principles of “inside-out” leadership to align your values and actions.
  • Shift narratives in your system using storytelling skills and communications strategies to build trust and create opportunities.
  • Develop a network of well-being leaders to support your work into the future.

Who Should Attend

This program is geared towards anyone who has the responsiblitiy for workforce well-being within a health care organization or system. Consider registering for this program if you are a:

  • Current Well-Being Officer who is looking for a best practice framework for leading change
  • Unit or department level wellness or well-being leader who would like to prepare to become a Well-Being Officer or Chief Well-Being Officer
  • C-suite leader who is responsible for workforce satisfaction, well-being or wellness, e.g. CNOs, CMOs, CHROs, CFOs

Topics of Focus

  • Meaning, purpose, and trust
  • Equity
  • Quality Improvement
  • Change management and the human side of change
  • Autonomy and control
  • Efficiency
  • Storytelling and communications strategies