IHI may, at its discretion, cancel, postpone, or otherwise modify in-person programs at any time, with or without notice. If IHI does so and as a result, a registrant is unable to participate in the program, IHI will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the program, and IHI will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. IHI asks registrants to take into consideration the currently evolving situation and advisories related to COVID-19 before incurring travel, lodging, and other costs related to this event.
Due to the intensity of this program and the work on real improvement projects for the client organizations, the class size is limited.
Registration and pre-program assessments are currently being accepted on rolling admission and are due by Febuary 10, 2022. This program usually fills up fast, we therefore encourage interested participants to register and send in their pre-program assessments as soon as possible.