IHI may, at its discretion, cancel, postpone, or otherwise modify in-person programs at any time, with or without notice. If IHI does so and as a result, a registrant is unable to participate in the program, IHI will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the program, and IHI will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. IHI asks registrants to take into consideration the currently evolving situation and advisories related to COVID-19 before incurring travel, lodging, and other costs related to this event.
Due to the intensity of this programme and work on real improvement projects for the client organisations, we must limit the class size.
We encourage you to register and submit your pre-programme assessments as soon as possible. Registrations and pre-programme assessments will be accepted on a rolling basis. If your registration is successful, we will send you a pre-work packet to begin preparing for the initial meeting.
Completed assessments must be sent to
$16,400 per participant
This fee includes:
Twelve days of on-site workshops(three four-day, face-to-face meetings)
All programme materials, tools, and literature
Continental breakfasts and lunches for the twelve workshop days
Monthly webinars and coaching
An Extranet site and listserv to connect participants throughout the programme and encourage active collaboration, facilitated by IHI faculty
Group Rate: $13,940 per participant
Organizations sending three or more people are eligible to receive a 15% Group Discount. Please fill out this form to register a team at the Group Rate. Questions or need assistance? We are here to help!
- If you are eligible for a discount — because you qualify for a membership discount or you have received a need-based scholarship — it will be automatically applied to your registration.
- After checkout, you will receive a confirmation of purchase. You can also print an invoice from your online profile 24 hours after your purchase.
Please note: all enrolment fees are in US Dollars, the exchange rate will depend on the bank rate at the time of booking.
Additional Meeting Details
Meals: Continental breakfast and lunch will be provided on all meeting days. Participants will be responsible for their own dinners.
Dress Code: Please dress business casual. You may wish to bring a jumper or jacket since the meeting rooms are cold at times.