Put Your Patient Experience Efforts in a Broader Context: Person- and Family-Centered Care
The Institute for Healthcare Improvement (IHI) is eager to usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored, the best evidence is applied, and the shared goal is optimal functional health.
To do that, we are inviting all who strive to achieve better patient experiences in their settings to learn the best of the work that IHI has developed in this crucial arena.
Please join us to learn how to enhance your organization’s approach to the people and the families who come under your care.
We will have exemplars in this work attending to share their stories, and we’ll use several case studies to make sure the material can go from concept to practice quickly at your organization. We hope you’ll join us.
On the walls of IHI, you'l find quotes that help us stay focused on the work at hand. The one above is particularly appropriate for patient care leaders who need to marshal the forces of clinicians and staff to improve the patient experince at their organizations.
What You'll Learn
This seminar will teach you how to: