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Fees and Travel

IHI may, at its discretion, cancel, postpone, or otherwise modify in-person programs at any time, with or without notice. If IHI does so and as a result, a registrant is unable to participate in the program, IHI will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the program, and IHI will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. IHI asks registrants to take into consideration the currently evolving situation and advisories related to COVID-19 before incurring travel, lodging, and other costs related to this event.

Regular Rate: $2,3​​99 per person​
Group Rate: $2,039 per person
Organizations sending three or more people are eligible to receive a 15% Group Discount. Please fill out this form​ to register a team at the Group Rate.

​our guarantee to you

Cancellations, Substitutions, and Refunds

Full registration fees are refundable if a written request is submitted to 30 days prior to the start of the program. If you are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type. Registrations and cancellations received less than 30 days before the start of the program are not refundable. If you need to cancel less than 30 days before the start of the program, please call our Customer Experience department at 617-301-4800.  One attendee may be substituted for another at any time by calling 617-301-4800

Unconditional Guarantee

If for any reason you are not completely satisfied that this program is a valuable experience, IHI will gladly refund your enrollment fee within 30 days of the program end date. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable



IHI is pleased to offer a limited amount of funding for scholarships to offset the program fees in cases of financial hardship. Please note that scholarships are available to assist with program registration costs only.

To apply for scholarships, complete the online Scholarship Application at least three weeks before the start of the program (see details for each scheduled session).​​

Please note:  

  • If you are eligible for a discount — because you qualify for a membership discount or you have received a need-based scholarship — it will be automatically applied to your registration.  
  • After checkout, you will receive a confirmation of purchase. You can also print an invoice from your online profile 24 hours after your purchase. ​​

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