​​Need Help?

Please Contact:

Winifred N. Tobin of MITSS



Phone:(617) 232-0090

Session Details

In the Institute for Healthcare Improvement’s (IHI’s) innovation series white paper, Respectful Management of Serious Clinical Events, support for the “second victim” is underlined as an often-overlooked but pivotally important component of crisis management.

Building A Clinician Peer Support Program is “roll up your sleeves” seminar conducted by Medically Induced Trauma Support Services (MITSS), and hosted by IHI, participants will learn methods to support their peers after an adverse event. Taking place July 15-16 in Cambridge, MA, this seminar will feature expert faculty who will engage and instruct participants so that by the close of the program each individual and team will return to their organization with the knowledge, skills, and techniques necessary to support and train their peers in this crucial endeavor. Participants will also develop a work plan for the implementation of a clinician support program in their own institution. Therefore, group participation is encouraged.

Recording of the MITSS Informational Call

If you would like to learn more about what you can expect from the seminar, join you can listen to a recording of an informational call here. It was led by Linda K. Kenney, Executive Director and President of MITSS, who explained the background of the program and what attendees could get out of it.

​​Who Should Attend

We encourage — but do not require — team participation in this program. Ideal participants may include, but are not limited to:
  • Physician Leaders
  • Nurse Leaders
  • Employee Assistance Program (EAP) staff
  • Risk Managers
  • Patient Safety Officers
  • Physician Assistants


​What You'll Learn

Upon completion of this program, participants will be able to:
  • Understand the methodologies of a successful peer support model —
    ForYOU Team, University of Missouri Health System
  • Demonstrate peer support skills and how to effectively teach them to other health care professionals
  • Develop a work plan for implementation of clinician support at their institutions
  • Share learning and experience with faculty and participants over three post-seminar conference calls

We hope you and your team will join us in July.