Need Help?

(Toll Free)
Monday - Friday
8:30am - 5pm ET


Enrollment Fees

Regular Rate: $2,850 per person
Group Rate: $2,423 per person
When enrolling, choose "Group Rate" from the list of available rates. Please be sure that all individuals within the same Group using the Group Rate have the same organization listed, along with the same group leader's name and email address.
For more information regarding group discounts, please contact us via phone at (617) 301-4800 or email


Additional Meeting Details

Meals: Continental breakfast, lunch, and breaks are provided for all three days of the program. If any participants forgot to make note of special dietary needs or allergies during enrollment, please email Lauren Downing for arrangements and she will follow-up directly.

Dress Code: Please dress in business casual. Attendees may wish to bring a sweater or jacket since the meeting room temperatures may vary.


IHI is pleased to offer a limited amount of special discounts. Please note that special discounts are available to assist with program enrollment costs ONLY and are not applicable for travel, food, or accommodation costs associated with attending the program. 
Special Discounts 
IHI is pleased to offer a limited number of 50 percent discounts for this program for employees of:
  • Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
  • Critical Access Hospitals
  • Independent practices with fewer than 20 physicians
  • Hospitals with fewer than 50 beds
  • Members of the National Association of Public Hospitals
To Apply
To apply for a special discount or need-based funding, please complete the online Scholarship and Special Discount Application.

Our guarantee to you

Cancellations, Substitutions, and Refunds:
If you wish to cancel your enrollment, please contact IHI at (617) 301-4800 or at least 30 days prior to the start of the program to receive a full refund. Unfortunately, we are unable to grant refunds for cancellations made after that time. One attendee may be substituted for another at any time. If we do not receive notice of a cancellation 30 days before the start of the program, full payment will be required, regardless of attendance.
Unconditional Guarantee
If for any reason you are not completely satisfied that this program is a valuable experience, IHI will gladly refund your enrollment fee within 30 days of the program end date. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable