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Hotel & Travel

Hotel Information:
The Charles Hotel (adjacent to IHI's offices)
1 Bennett Street
Cambridge, MA 02138

A block of rooms has been set aside at The Charles Hotel for the nights of Tuesday, September 8, through Friday, September 11. All rooms must be guaranteed by a credit card or one night's deposit.
All attendees are responsible for making their own hotel arrangements at The Charles. The reservation phone number is 617-864-1200 or 800-882-1818.

To acquire the discounted rate of $285 per night plus applicable taxes, please reference the IHI Improvement Science in Action (ISIA) program when booking your reservation. You are able to receive this discounted rate 3 days prior to and after the program’s start and end dates, based on hotel availability. Please make your reservations no later than Tuesday, August 18. Reservations made after this cut-off date will not receive the discounted rate of $285.
The fee for your accommodations must be paid to The Charles prior to checkout. If you cancel your reservations within 24 hours prior to your arrival, you will be liable for a late cancellation fee of one night’s stay.