Improvement Coach

Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This program is approved to provide 39 credits for physicians, nurses, and Certified Professional in Patient Safety (CPPS) recertification.

The Institute for Healthcare Improvement designates this blended learning activity for a maximum of 39 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This program is designed to help you:

Define and describe Improvement Science and the role of the Model for Improvement as a method, specifically focusing on the psychology of change
Employ coaching skills to help improvement teams develop aims, measures, and changes and test those changes through Plan-Do-Study-Act (PDSA) cycles
Describe the use of data for improvement, and how to collect and analyze data through this lens in service of understanding variation
Use key quality improvement tools and build confidence in coaching others to use them
Apply skills in team facilitation, communication, decision making, and coaching to advance the team’s work
Practice the skills and behaviors needed to coach improvement teams, as well as leaders and managers, in healthcare and other industries
Distinguish between concepts of implementation, sustainability, and scale-up

Instructions

In order to be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks, and receptions.

Begins March 23, 2023
Online

$4,996 per person
Groups of 3 or more: $4,247 per person

To register a group of 3 or more, complete this form.

Informational Call

Learn more about the IHI Improvement Coach program. View slides from a previous info call:

Download the slides

View the 2022 Agenda

Planning Committee

James Innes, Improvement Director, NHS England & Norfolk and Suffolk Foundation Trust

Lauren H. Macy, Improvement Advisor and Director, IHI

Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI

Katherine Rowbotham, MA, Director of Accreditation, IHI

Phyllis M. Virgil, MHA, ASQ CSSBB, Faculty, IHI

Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

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Continuing Education

Instructions