James Innes, Improvement Director, NHS England & Norfolk and Suffolk Foundation Trust
Lauren H. Macy, Improvement Advisor and Director, IHI
Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI
Katherine Rowbotham, MA, Director of Accreditation, IHI
Phyllis M. Virgil, MHA, ASQ CSSBB, Faculty, IHI
Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.