​ Lauren H. Macy, an Improvement Advisor at the Institute for Healthcare Improvement (IHI), serves on IHI's Improvement Science and Methods Portfolio and teaches in IHI programs across a variety of settings and topic areas. Ms. Macy first started practicing improvement science with IHI in Ghana as part of the Project Fives Alive! initiative, a seven-year project funded by the Bill and Melinda Gates Foundation with the goal to reduce mortality in children in Ghana under age five using quality improvement methods. After seeing the impact of improvement science in strengthening a health system and helping the daily lives of mothers and children, she grew inspired to teach and coach others to improve. Ms. Macy serves as Director and faculty for IHI's Improvement Coach Professional Development Program and leads the curriculum development and teaching for IHI's internal staff improvement capability efforts. She also serves as Improvement Advisor on IHI's internal equity improvement team.

Alison Starr, is an Improvement Advisor who has worked in patient safety and quality improvement in New South Wales, Australia, for many years and was senior faculty on several national and state-wide improvement collaboratives. She joined the Institute for Healthcare Improvement (IHI) as Faculty in 2018, and since then has taught on multiple capability-building programs in the Asia Pacific Region, as well as supporting results-oriented programs including the Timely Emergency Care Collaborative in Victoria, Australia and the Diabetes Collaborative in Singapore. She lives in Armidale on the Anaiwan lands of Northern New South Wales.