Need Help?

(Toll Free)
Monday - Friday
9am - 5pm ET

Session Faculty

Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​

Craig_web.jpgCatherine Craig, MPA, MSW, has more than 15 years of experience in systems change and bridging research and practice. She has expertise in fostering collaboration and navigating the intersections between policy areas and organizations by identifying and translating common priorities. Ms. Craig is adept at designing and implementing interactive processes with multiple stakeholders to set strategic directions, and she excels in sensitively fostering involvement by disenfranchised groups. She was a founding senior manager of Community Solutions, a national nonprofit where she served as the director of healthy communities. She was also a research scientist at the New York City Department of Health and Mental Hygiene, where she designed and led learning collaboratives to boost mental health outcomes, and a consultant to the Fire Department of New York in its successful effort to boost minority applicants to the firefighting academy. Ms. Craig has deployed her clinical skills with diverse populations in inpatient and community settings in the United States and Latin America. She is currently an independent consultant based in France.


Alan Glaseroff, MD, is Co-Director of Stanford Coordinated Care, a service for patients with complex chronic illness. He is a member of the Innovation Brain Trust for the UniteHERE Health, faculty for the Institute of Healthcare Improvement’s “Better Care, Lower Cost” Collaborative, and a Clinical Advisor to the PBGH “Intensive Outpatient Care Program” CMMI Innovation Grant that began in July 2012. Dr. Glaseroff served on the NCQA Patient-Centered Medical Home Advisory Committee in 2009-2010, and the “Let’s Get Healthy California” expert task force in 2012. He was named the California Family Physician of the Year for 2009. His interests focus on the intersection of the meaning of patient-centered care, patient activation, and the key role of self-management within the context of chronic conditions.

CorySevin_web.jpgCory Sevin, RN, MSN, NP, a Director at the Institute for Healthcare Improvement (IHI), has worked with both individuals and health care organizations in supporting change for improvement for 30 years, including 20 years as a nurse practitioner working with adolescents and their families in the areas of health risk behavior change as well as with adults with chronic conditions. Ms. Sevin also led primary care practice transformation as Vice President of Operations at Clinica Campesina Family Health Services.