Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.
Alan Glaseroff, MD, is Co-Director of Stanford Coordinated Care, a service for patients with complex chronic illness. He is a member of the Innovation Brain Trust for the UniteHERE Health, faculty for the Institute of Healthcare Improvement’s “Better Care, Lower Cost” Collaborative, and a Clinical Advisor to the PBGH “Intensive Outpatient Care Program” CMMI Innovation Grant that began in July 2012. Dr. Glaseroff served on the NCQA Patient-Centered Medical Home Advisory Committee in 2009-2010, and the “Let’s Get Healthy California” expert task force in 2012. He was named the California Family Physician of the Year for 2009. His interests focus on the intersection of the meaning of patient-centered care, patient activation, and the key role of self-management within the context of chronic conditions.
Rebecca Ramsay, BSN, MPH, Director of Population Health Partnerships, CareOregon, has worked to develop and implement an innovative team-based case management program that targets some of the plan’s highest risk members. During her nearly ten-year tenure at CareOregon, she developed the CareSupport Program and was instrumental in facilitating a primary care transformation initiative that has improved clinical and financial population outcomes across five Portland-Metro area safety net organizations. More recently, Ms. Ramsay developed, piloted, and implemented CareOregon’s Health Resilience Program that deploys specially trained community outreach workers, called Health Resilience Specialists, anchored to primary care and specialty practices to partner with high-cost patients who suffer from multiple chronic medical conditions overlaid with mental illness, trauma, and/or addiction and homelessness. She served for six years as faculty for IHI’s Triple Aim initiative and has just completed co-leading a two-year IHI initiative related to improving outcomes for high-cost patients.
Cory Sevin, RN, MSN, NP, a Director at the Institute for Healthcare Improvement (IHI), has worked with both individuals and health care organizations in supporting change for improvement for 30 years, including 20 years as a nurse practitioner working with adolescents and their families in the areas of health risk behavior change as well as with adults with chronic conditions. Ms. Sevin also led primary care practice transformation as Vice President of Operations at Clinica Campesina Family Health Services.