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Katharine Luther, RN, MPM, Vice President (retired), IHI, now serves as IHI Faculty. Ms. Luther was responsible for furthering IHI's work assisting health care leaders achieve bold aims and developing strategic partnerships that leverage innovation, pilot testing, implementation, and continuous learning across organizations. Previously, she served as Executive Director at IHI, designing new programs to impact cost and health care quality. When she retired, Ms. Luther also served as the Director of Quality at the UTHealth McGovern Medical School, Houston, TX. Ms. Luther has more than 30 years of experience in clinical and process improvement, large-scale change projects, program development, rapid-cycle change, developing and managing a portfolio of projects, and working with all levels of health care staff and leaders. Her clinical experience includes critical care, emergency room, trauma, and psychiatry. She has held quality and safety leadership positions at the University of Pittsburgh Medical Center, MD Anderson Cancer Center, and Memorial Hermann Hospital Texas Medical Center. She is certified in Lean and is a Six Sigma Master Black Belt.
Lloyd P. Provost, Statistician and Senior Improvement Advisor at Associates in Process Improvement, helps individuals and organizations learn the science of improvement in order to improve their processes and systems. Mr. Provost's experience is in applications of statistical process control and in designing research and quality improvement studies. For the past 16 years, he has worked as an IHI Senior Fellow as an improvement advisor. He also serves on the IHI faculty for the Improvement Advisor Development Program, provides improvement advisor support for IHI's developing countries programs, and coordinates the development and work of other improvement advisors that support IHI. He provides support for the QI curriculum for the IHI Open School. Mr. Provost co-authored the books Quality Improvement Through Planned Experimentation, The Improvement Guide, and The Health Care Data Guide.
Patricia Rutherford, RN, MS, Vice President (retired), IHI, Faculty (IHI) has expertise in developing and testing innovations and new models of care for patient- and family-centered care; hospital-wide patient flow (right care, right place, right time); Transforming Care at the Bedside (TCAB); and optimizing care coordination and transitions in care. She was Project Director for the Transforming Care at the Bedside initiative, funded by the Robert Wood Johnson Foundation; served as Co-Investigator for the State Action on Avoidable Rehospitalizations (STAAR) initiative, funded by the Commonwealth Fund; and was the Innovation and Content Lead for developing IHI’s framework for Achieving Hospital-wide Patient Flow and related system-wide improvement efforts. Her skills include knowledge of process improvement, innovation, and idealized design; coaching clinicians, staff, and senior leaders in organizations on process improvement; and management of all aspects of large-scale performance improvement initiatives.
Frederick C. Ryckman, MD, recently retired Senior Vice President for Medical Operations, Cincinnati Children's Hospital Medical Center, worked to implement the safest and most reliable health care for children. He directed Medical Operations from 2000-2017 and served as the interim Chief Operating Officer in 2015. In addition, as the Peri-Operative Service Director, he led the OR management team, infection prevention, and safety initiatives. The primary focus of his work is patient flow and capacity management throughout the Children's Hospital inpatient and outpatient environment. He is also a Professor Emeritus of Surgery at the University of Cincinnati, specializing in Pediatric Multi-Organ Transplantation. He now resides on Sanibel Island, Florida.
Gregory D. Snyder, MD, MBA, is a clinician and physician innovator applying technology and novel care model design to improve healthcare quality. He is graduate of the Sidney Kimmel Medical College at Thomas Jefferson University, Brigham & Women’s Hospital Internal Medicine, and Harvard Business School. He practices hospital medicine within the Mass General Brigham system at Newton-Wellesley Hospital, and is Entrepreneur-in-Residence at the Mass General Healthcare Transformation Lab. Greg is Clinical Assistant Professor at Tufts University School of Medicine and is Associate Faculty at Ariadne Labs. He is focused on designing, co-operating and scaling virtual care and home hospital programs as Vice President, Clinical Strategy & Quality Improvement for Medically Home. He is Medical Director for Primary Care at Piction Health, an AI-guided diagnostic assistant. He has partnered with diverse healthcare technology ventures to improve care quality, safety, value, and experience.
Jane Taylor, EdD, Improvement Advisor, Institute for Healthcare Improvement, has more than 20 years of experience with improvement in the inpatient, outpatient, community health, and dental systems. Jane is grounded in hospital operations where she served as hospital CEO for 10 years, leading quality improvement transformation. Jane is interested in adult learning and leadership and its intersection with improvement science and patient and family relational care. She has published articles about improvement, patient and family-centered care, adult learning, and transformative learning. For fun, Jane competes as a ballroom dancer and plays the violin. She is a loving daughter, wife, sister, and friend to many.
Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.