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Session Details

Are you struggling with how to implement and sustain improvements across your hospital or health system?

The Institute for Healthcare Improvement (IHI), a leader in how to effectively take improvement results to full scale based on more than a decade of experience in the field, has refined its approach to include a more cohesive and balanced set of steps for achieving, and sustaining, system-wide change.
During this two-day seminar, learn a new approach that informs a sequence of activities needed to achieve full-scale implementation, including strategies to enhance adoption of the improvements and the infrastructure needed to support them. Key topics in the seminar include:
  • Set-up for Improvement at Full Scale: Engage leaders, assess and create the will and motivation for change, analyze existing strategies and approaches related to the improvements, collect baseline data, and define the roles and contributions of stakeholders.
  • Develop the Scalable Unit: Create a “scalable unit” by intensively testing ideas on a small scale to determine promising practices for wider implementation, test communication messages and methods for attracting and supporting potential adopters, and plan for infrastructure changes to support sustainable changes at full scale.     
  • Test for Scale-up: Test the applicability of implementing improvements in the broader range of settings likely to be encountered in moving to full scale, so improvements may be refined and adapted as needed.
  • Moving to Full Scale and Sustainability: With a well-tested set of improvements, supported by a reliable data feedback system, plan for and carry out the rapid deployment of these improvements at full scale. 

Whether you are looking to implement a new or already existing improvement, this seminar will advance your capability to take improvements to full scale across your organization or system, as you create solutions for unsolved gaps in care or services. Examples of scalable improvements include:
  • Reliably using Teach Back, a patient education and communication method, across all hospital units
  • Preventing Clostridium difficile
  • Early identification and treatment of sepsis
  • Reducing catheter-associated urinary tract infections (CAUTI) 
  • Reducing pressure ulcers across all nursing homes in a system 
  • Building a system to support health plan members with complex needs 
  • Transforming primary care within a large system of primary care practices 
Attendees are encouraged to come to the seminar with a specific improvement in mind that they intend to take to full scale in their organizations.

What You'll Learn

This two-day seminar will provide you with the knowledge and skills you need to:
  • Develop a comprehensive plan for taking an improvement, or set of improvements to scale
  • Identify and build “scalable units” that serve as the foundation for large-scale implementation
  • Apply communication strategies that effectively attract and engage potential adopters of the improvements
  • Build data collection strategies to help guide large-scale change efforts
  • Select methods for rapidly deploying improvements
  • Manage the change process effectively, with the help of executive leaders and day-to-day change leaders
  • Develop monitoring and feedback systems that help to sustain results at scale