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Agenda

Download the full agenda. View the workshop schedule below.

The aim of the IHI Chief Quality Officer Professional Development Program is to demonstrate how to lead quality at a system level. There are several elements that need to be in place for that to happen.

At a foundational level, we will teach you how to:
  • Develop Infrastructure: To establish the systems and structures to support strategic quality
  • Create a Culture that Enables and Activates People: Create the activities and environment that support people to act

Once those supportive structures are in place, the emphasis turns to quality management. You’ll learn how to continuously:
  • Plan: Design a comprehensive approach to understanding and meeting customer needs across populations
  • Improve: Charter and execute improvement breakthroughs with measureable results
  • Sustain: Develop management systems to maintain predictable and reliable process

Workshop Schedule

   The following schedule will create an immersive learning experience:

Workshop Type Date TimeLocation
Workshop 1: Opening Session
In-person (recommended)

Webinar available
December 5, 2022

Monday 
3:30 PM –
5:30 PM ET
​IHI Forum
Orlando, FL, USA
Virtual
Workshop 2
Webinar January 5, 2023
Thursday
2:00 PM
4
:30 PM ET
​Online
Virtual Workshop 3
Webinar
January 25, 2023Wednesday 
1:00 PM – 3:30 PM ET
​Online
Virtual
Workshop 4
Webinar February 9, 2023
Thursday
2:00 PM
4
:30 PM ET

​Online
Virtual
Workshop 5
Webinar March 2, 2023
Thursday
2:30 PM
5:0
0 PM ET

​Online
Virtual
Workshop 6
Webinar March 14, 2023
Wednesday 2:30 PM
5
:00 PM ET
​Online
Virtual Workshop 7
Webinar
April 4, 2023Friday
2:30 PM –
5:00 PM ET
​Online
​In-person Workshop 8
​In-person
May 3–5, 2023
Session 8 will take place in
conjunction with the
IHI Leadership Alliance
Spring Meeting.

Washington, DC, USA
Grand Hyatt 
1000 H Street NW

​Virtual Workshop 9
​Webinar
May 11, 2023
​Thursday
2:00 PM –
4:30 PM ET
​Online
​Virtual Workshop 10
​Webinar
May 24, 2023
​Wednesday
1:00 PM – 3:30 PM ET
​Online
​Virtual Workshop 11
​Webinar
June 6, 2023
​Tuesday
2:30 PM –
5:00 PM ET
​Online
Virtual Workshop 12: Closing
Session
Webinar
June 22, 2023
Thursday
2:00 PM –
4:30 PM ET

​Online


Download the full agenda.



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