Download the full agenda. View the workshop schedule below.
The aim of the
IHI Chief Quality Officer Professional Development Program is to demonstrate how to lead quality at a system level. There are several elements that need to be in place for that to happen.
At a foundational level, we will teach you how to:
- Develop Infrastructure: To establish the systems and structures to support strategic quality
- Create a Culture that Enables and Activates People: Create the activities and environment that support people to act
Once those supportive structures are in place, the emphasis turns to quality management. You’ll learn how to continuously:
-
Plan: Design a comprehensive approach to understanding and meeting customer needs across populations
-
Improve: Charter and execute improvement breakthroughs with measurable results
- Sustain: Develop management systems to maintain predictable and reliable process
Workshop Schedule
The following schedule will create an immersive learning experience:
|
Workshop |
Type |
Date |
Time | Location
|
Workshop 1: Opening Session
| In-person (recommended)
Webinar available
| December 5, 2022
| Monday
3:30 PM –
5:30 PM ET
|
IHI Forum
Orlando, FL, USA
|
Virtual
Workshop 2 | Webinar |
January 5, 2023
| Thursday
2:00 PM
–
4:30 PM ET
| Online
|
Virtual Workshop 3
| Webinar
|
January 25, 2023 | Wednesday
1:00 PM
– 3:30 PM ET | Online
|
Virtual
Workshop 4
| Webinar |
February 9, 2023
| Thursday
2:00 PM
–
4:30 PM ET
| Online
|
Virtual
Workshop 5
| Webinar |
March 2, 2023
|
Thursday
2:30 PM
–
5:00 PM ET
| Online
|
Virtual
Workshop 6
| Webinar |
March 14, 2023
| Wednesday 2:30 PM
–
5:00 PM ET
| Online
|
Virtual Workshop 7
| Webinar
|
April 4, 2023 | Friday
2:30 PM –
5:00 PM ET | Online
|
In-person Workshop 8
| In-person
| May 3–5, 2023
| Session 8 will take place in conjunction with the IHI Leadership Alliance
Spring Meeting.
| Washington, DC, USA
Grand Hyatt
1000 H Street NW
|
Virtual Workshop 9
| Webinar
| May 11, 2023
| Thursday
2:00 PM –
4:30 PM ET
| Online
|
Virtual Workshop 10
| Webinar
| May 24, 2023
| Wednesday
1:00 PM – 3:30 PM ET
| Online
|
Virtual Workshop 11
| Webinar
| June 6, 2023
| Tuesday
2:30 PM –
5:00 PM ET
| Online
|
Virtual Workshop 12: Closing
Session
| Webinar
|
June 22, 2023
|
Thursday
2:00 PM –
4:30 PM ET
| Online
|
