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​​​​​Program Overview

To achieve system-level performance improvement, hospitals and systems must have capable, committed leadership in both the executive office and the board room. It's imperative for a Board to have a deep understanding of its role in overseeing an organization's quality improvement (QI) and safety initiatives. But during a complex time for health care – from transforming payment models to cost challenges – it can be difficult to keep quality a priority. Enter the Institute for Healthcare Improvement's new program: The Board's Role in Governing Quality.

If you are a newer board member, a current trustee looking for a refresher on quality, or a Board Quality Committee team looking to re-calibrate QI efforts, then this program is right for you. 

What To Expect

Led by expert faculty, the program incorporates all six domains of quality as defined by the Institute of Medicine (safe, patient centered, efficient, equitable, timely, effective), along with population health, and an understanding of the financial cost of poor quality. The content is taught through a health equity lens and focuses on community health.

During this program, participants will:

  • Set clear expectations for their role in quality and safety governance.
  • Receive an assessment to understand current capabilities, measuring improvement and growth over time.
  • Receive clear, actionable processes and activities to oversee quality in their home organization.
  • Focus on advancing quality governance throughout the health system, not solely in a hospital setting.
  • Be exposed to best practices of and establish ongoing connections with other forward-thinking systems.​