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Session Details

Primary care providers today are overburdened: they strive to provide acute, chronic, and preventive care, build meaningful relationships with patients, manage multiple diagnoses, incorporate evidence-based guidelines into their practice, all while meeting targets on quality and cost. To make it even more difficult, there is a shortage of primary care providers, and an influx of newly insured individuals. 
It's a challenging landscape, and in order to succeed, teams need to implement high-leverage changes and strategies to fully realize the benefits of high-performing, team-based primary care for patients, their families, and staff. Research shows that team-based care in the primary care setting is associated with improved quality and safety of care, better health and functioning of individuals with chronic disease, higher patient and provider satisfaction, and lower per capita costs. ​
To help teams succeed in team-based care, the Institute for Healthcare Improvement (IHI) is offering a new seminar based on more than 20 years of experience working closely with primary care practices. 
This seminar will help teams optimize their composition, roles, and activities, as well as overcome challenges they may have previously faced like the lack of a sustainable funding model, infrastructural issues, and difficulty developing a culture of shared care and teamwork. Participants will leave with applicable strategies, useful resources, and real world examples from high-performing organizations.​​​​​​

 Content Editor


Participants will leave this seminar with the resources needed to move to the next level of team-based primary care at their organization.
During the seminar, participants will learn about: 
  1. Multiple successful models of care team development and redesign, enabling more effective practice of medicine.
  2. The essential functions of a high-performing primary care practice and how all members can be utilized to meet patients’ needs.​
  3. Examples of improvements in key primary care outcomes: clinical quality/patient health, patient experience, reduced costly utilization such as hospitalizations and ED visits, less staff burnout, and greater career satisfaction.
  4. The business case for integration of a core team and an extended team, identifying appropriate financial models to fund the transition.​

 Who Should Attend

Who Should Attend

Primarily of interest to primary care settings, but also of interest and importance to hospitals and health systems with associated primary care sites, accountable care organizations (ACOs), and Independent Physicians Associations/Organizations (IPAs/IPOs)​.​

Specific titles may include:
  • Primary Care Doctor
  • Nurse Practitioner
  • Physician Assistant
  • Quality Manager
  • Case Manager
  • Nurse
  • Behavioral Health Provider
  • Pharmacist and Dietician 
  • Practice Manger
  • Health System Leadership