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Person- and Family-Centered Care
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How Can Shadowing Make Care More Patient-Centered?
In a short video interview, Anthony M. DiGioia, MD, pioneer in patient- and family-centered care, explains why it’s time to think like your patients.
Mar 06, 2019
What If We Flipped the Patient Discharge Process?
At Sheffield Teaching Hospitals in the United Kingdom, an improver came up with the idea of assessing frail elder patients’ needs in patients’ homes instead of at the hospital. One PDSA cycle led to another, and another. Eventually, 10,000 patients got home 3 to 4 days faster in one year.
Nov 13, 2017
How Have Computers Changed Patient-Provider Relationships?
In a new video, patient safety expert Dr. Bob Wachter explores how computers have changed patient-provider relationships.
Oct 10, 2017
What Are the Dangers of Alert Fatigue?
In a new IHI Open School short, patient safety expert Dr. Bob Wachter talks about the dangers of alert fatigue in health care.
Oct 10, 2017
What If We Gave Patients the Skills and Knowledge to Care for Themselves?
Long wait times in emergency departments was one of the problems. Giving underinsured or uninsured patients the skills (and the option) to care for themselves turned out to be an innovative solution.
May 26, 2017
How Can Patients and Providers See Eye to Eye?
In a new video, “Diabetes Evangelist” Trevor Torres discusses why patients sometimes feel disconnected from their providers.
May 26, 2017
What Is Shared Decision Making?
Victor Montori, MD, MSc, a Professor of Medicine at the Mayo Clinic in Rochester, Minnesota, is pioneering the concept of shared decision making. What is shared decision making and how can it improve care for patients? Dr. Montori, a special interest keynote speaker at this year’s IHI National Forum in December, explains.
May 26, 2017
What Are Two Ways Organizations Can Improve Patient Visits?
In a new video, “Diabetes Evangelist” Trevor Torres shares two ways organizations can use technology to improve the patient experience.
May 26, 2017
How Can a Comic Book Help Patients with Diabetes?
In a new video, “Diabetes Evangelist” Trevor Torres talks about a comic book he helped create to educate young patients about diabetes.
May 26, 2017
Why Does Trevor Recommend Type 1 Diabetes?
In this video, patient Trevor Torres shares four things. He gives two reasons why he’d recommend type 1 diabetes to anyone and two pieces of practical advice for health care providers.
May 26, 2017
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