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The Model for Improvement (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
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The Model for Improvement (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
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The Science of Improvement on a Whiteboard!
Dr. Robert Lloyd, Vice President at the Institute for Healthcare Improvement, explains the key elements of the Science of Improvement using a white board in these short videos.
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QI Games: How Do You Measure the Banana?
Choosing and defining your measures might sound easy, but those two tasks cause problems for improvement teams all the time.
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QI Games: Learn How to Use PDSA Cycles by Spinning Coins
You may have thought your coin spinning days ended in grade school, but it turns out the activity can help you learn about theories, predictions, and PDSA cycles.
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QI Games: Learning about Variation by Counting Candy
Understanding variation is critical when you’re working to improve a process or system. In this activity, you’ll learn to distinguish between two types of variation: common cause and special cause. (And you’ll get to eat candy!)
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QI Games: The Red Bead Experiment
W. Edwards Deming, one of the founders of modern quality improvement, invented the famous Red Bead Experiment to illustrate how typical managers try — and fail — to improve quality.
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Priority Matrix: An Overlooked Gardening Tool
Don Goldmann is a well-known physician, educator, and … gardener? In this short video, Goldmann invites us into his home garden and uses a priority matrix — a useful tool in any improvement work — to determine which types of kale he plans to grow next year.
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Cause and Effect Diagram
Robert Lloyd, IHI Vice President, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
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Control Charts (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
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