Connie Davis, RN, MN, ARNP; Co-Director of the Centre for Collaboration, Motivation, and Innovation

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• Explain three roles that clinicians may play in health care situations.
• Discuss why it’s important for clinicians to act as guides.

Description: In emergency situations, clinicians have to be directive, making decisions quickly on behalf of their patients. But what role do clinicians play in situations where the patient must decide?

In this video, Connie Davis, RN, MN, ARNP; Co-Director at the Centre for Collaboration, Motivation, and Innovation​, explains how motivational interviewing is a practice that can help clinicians guide their patients to make the best decisions for them.

Discussion Questions:

1. Connie Davis talks about three styles clinicians might use in interactions with patients: leading, following, and guiding. Can you think of situations when each style might be most appropriate? Explain why the different situations warrant different approaches.
2. Do you think clinicians sometimes default to the directive style of interacting with patients? Why would this be the default?
3. What kinds of expertise do patients bring into the interaction between patient and provider? Can you think of an example (from a patient you’ve seen, or from a time when you’ve been a patient) of the patient being the expert?
4. What do you think Connie Davis means when she says “leave the control really where it rests”? What contributors to health do patients control as opposed to providers?