How Do Targeted Programs Help All Patients?

Aswita Tan-McGrory, MBA, MSPH; Deputy Director, Disparities Solutions Center at Massachusetts General Hospital

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Learning Objectives: At the end of this activity, you will be able to:
  • Discuss one example of a program targeting minority patients.
  • Explain why targeted programs can improve care for all patients.
Description: Many communities around the world are becoming more diverse, and health systems are working to provide culturally competent care to all populations equitably. In this video, Aswita Tan-McGrory, MBA, MSPH, Deputy Director of the Disparities Solutions Center at Massachusetts General Hospital, describes a program that improved care for Spanish-speaking patients with diabetes. You can learn more about the Chelsea Diabetes Management Program here.
 
Discussion Questions:
  1. Why would improving care for English-speaking patients not necessarily improve care for Spanish-speaking patients?
  2. Have you worked with patients or people from minority backgrounds before? How did you and your team tailor the care to their needs and culture?
  3. What roles would an interprofessional care team need to implement a culturally competent diabetes management program?
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