first last

What’s the Secret to Change Implementation?

Lloyd Provost, MS; Statistician, Associates for Process Improvement

Have trouble viewing this video? Read the transcript.

Learning Objectives: At the end of this activity, you will be able to:
  • Discuss how improvement methodology can help you implement change.
  • Describe four key differences between PDSA for improvement versus PDSAs for implementation.

Description: According to Lloyd Provost, co-author of the Improvement Guide, implementing a change isn’t just difficult — it’s “one of the hardest things in the world.” Why is implementation so tricky? How can you overcome the barriers to implementation when you have a change that you know is great? Learn from one of the leading experts in improvement science in this Open School video short.

Discussion Questions:

  1. Provost believes that implementing change is very difficult. Do you agree? Why or why not?
  2. Have you ever tried to implement a change, in your personal life or at work? How did it go?
  3. Pause the video at the 1:00 mark on the table that compares pilot testing to testing for implementation (or view a PDF version of the table). What are the key differences between the two phases, and why do these differences exist?
Average Content Rating
(1 user)
Please login to rate or comment on this content.
User Comments