What Are the Biggest Challenges Facing Your Health System?

​Michael Leonard, MD, Physician Leader for Patient Safety, Kaiser Permanente; Kathy Duncan, RN, 5 Million Lives Campaign Faculty, Institute for Healthcare Improvement; Lucian Leape, MD, Adjunct Professor of Health Policy at the Harvard School of Public Health; Kevin Knoblock, Student, MSN/Nurse Practitioner Program, MGH Institute of Health Professions; Paul Levy, President and CEO, Beth Israel Deaconess Medical Center; Linda Kenney, Patient, President and Executive Director, Medically Induced Trauma Support Services
Learning Objectives: At the end of this activity, you will be able to:
  • Identify what you see as the biggest challenges facing your national and local health care system, drawing from the opinions of peers and experts.
  • List at least three major challenges facing the US health care system according to different experts and stakeholders.
Description: What’s the single biggest challenge your health care system will face within the next five to ten years? We’ll ask you first, and then put the same question to a doctor, a nurse, a professor, a student, a hospital CEO, and a patient.
Discussion Group Questions
  1. What are some of the challenges facing your national health care system?
  2. Of the challenges you listed, which do you think is the biggest and why?

Now take a moment to listen to the responses we got when we posed the question, “What’s the biggest issue facing health care in the next five to ten years?” to a doctor, a nurse, a professor, a student, a hospital CEO, and a patient, all of whom have a unique perspective on health care in the United States

Discussion Questions

  1. Linda Kenney, the patient in this video, says health care providers need to “stop dismissing” patients. Have you ever felt dismissed by a doctor, nurse, pharmacist, dentist, or some other health care provider? What would you have liked the provider to do differently? If you could go back and relive the experience, what would you do differently as a patient?
  2. What are some of the national challenges listed in this video (e.g., costs, nursing shortages, lack of respect for patients’ experiences) that are affecting care in your local setting?
  3. Have your feelings about the biggest problems in health care changed at all after watching the video?
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