What Are IHI’s Secrets to Innovation?

​Kedar Mate, MD; Senior Vice President, Institute for Healthcare Improvement

Have trouble viewing this video? Read the transcript.

Learning Objectives: At the end of this activity, you will be able to:
  • Define open innovation.
  • Discuss IHI’s process for innovation.
Description: Where does innovation come from? Is it magic?
At the Institute for Healthcare Improvement, innovation is a process. In this video, Dr. Kedar Mate explains how IHI’s approach to innovation has evolved. Then he explains the process: starting with harvesting knowledge, developing a theory of change, and testing the new ideas with health systems in the field.
Discussion Questions:
  1. What do you think are the advantages of an “open innovation” approach?
  2. Can you think of an example of an innovation that came from an unexpected person, place, or industry?
  3. Why do you think it’s important to identify a theory of change behind a successful approach?
  4. Can you think of an example of a theory of change behind an innovation that you use every day?
  5. How might you use open innovation in a health care setting? Do you think it could work in a delivery system, rather than an expert organization like IHI?
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