John T. James, Ph.D. was the chief toxicologist for the National Aeronautics and Space Administration (NASA) in Houston, Texas, until his retirement in 2014. He recently spoke to an IHI Open School Chapter as a nationally recognized advocate for patient safety and quality improvement in health care — after the death of his son, Alex. (Caption The James family at 14,260 feet above sea level on Mt. Evans in Colorado. John is at left and Alex is in the center.) My son was born after my wife had thr ... read full post