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Chapter Outings in Texas

By IHI Open School | Wednesday, February 20, 2013
In February, the IHI Open School Chapter at Texas A and M Health Science Center – School of Rural Public Health focused on actively engaging their members by holding two events involving health care institutions. The knowledge gained from their visits helped Chapter members further understand the importance in quality improvement in health care today.

Read more about their visits in the write up below by Chapter Leader and President Brandon Lewis, a health administration student at Texas A and M Health Science Center.

M.D. Anderson Cancer Center Visit

On February 1, our student Chapter of the Institute for Healthcare Improvement (IHI) Open School hosted three speakers (pictured below with Chapter members) from the M.D. Anderson Cancer Center:

  • Mr. John Bingham, Vice President of Performance Improvement and Chief Quality Officer
    Mr. Bingham directs organization-wide efforts for quality, including patient safety and accreditation, quality measurement and engineering, and process improvement and quality education for the 19,000 employees at MD Anderson.

  • Dr. Doris Quinn, Director of Process Improvement and Quality Education
    Dr. Quinn oversees clinical process analysis and improvement, and the creation of the “Quality College” for the education of all staff and faculty.

  • Dr. Victoria Jordan, Director, Quality Engineering and Clinical Operations Informatics
    Dr. Jordan leads Quality Engineering and Clinical Informatics within the Office of Performance Improvement. Quality Engineering provides expertise to the organization in process and system improvement by applying quality tools and methodologies that support safety, timeliness, effectiveness, efficiency, equity, and patient-centeredness.


Texas AandMTheir lecture series included a process flow chart activity, which engaged students in understanding the importance of displaying and recognizing a process to ensure efficiency. These individuals provided insight into the quality improvement efforts their organization was pursuing, explained how to ensure increased quality for patients, and discussed the importance of quality within health care today.


Austin Visit

Texas AandM2On February 15th, our Chapter (pictured to the right and below) visited Austin for a day of learning and engagement. The organization visited Dell Children’s Medical Center of Central Texas, the first hospital in the world to achieve Platinum Certification under the Leadership in Energy & Environmental Design (LEED) program sponsored by the United States Green Building Council. While there, members attended a presentation regarding the hospital’s quality initiatives and had the opportunity to tour patient areas of the hospital. The organization then visited the Texas State Capitol, where members had the pleasure of touring the building, and seeing the House and Senate Chambers, where lawmakers debate on issues pertaining to quality in health care.

Texas AandM3After the tour, members met with Mitizi Ressmann – Executive Director, and Rachel Cicerchi – Program Manager, of the Texas Center for Quality and Patient Safety at Texas Hospital Association’s (THA) offices. There, members viewed a presentation regarding how the Texas Center for Quality and Patient Safety (TCQPS) engages hospitals around Texas, enhancing efficiency and quality of care for patients around the state. As a whole, this was an eventful day, where members had the opportunity to hear from several individuals regarding the need to incorporate increased quality initiatives into health care.

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