Population Health


See how your peers surpassed challenges using improvement methods. Choose from 175+ sessions to attend, organized through 10 topics that are vital to the improvement of care.

​The Population Health Track is dedicated to improving outcomes for populations with diverse needs through partnerships between health systems and communities.​


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Conference Sessions
Dece​m​ber 10–11​

Population Health Strategies for Behavioral Health
A10, B10
With 1 in 5 individuals experiencing a mental health concern in any given year, timely access to high-quality behavioral health remains a persistent challenge.
This session will describe the development of a population health framework for behavioral health in a large integrated health system serving diverse populations.

Reducing Length of Stay at a Correctional Hospital
A23, B23​
Hospital Galveston (HG), a maximum-security correctional hospital within the University of Texas Medical Branch (UTMB), provides medical care to 78 percent of the offenders' population in Texas.

This session will show how the hospital used methodologies to identify and implement improvements including Find-Organize-Clarify-Uncover-Select (FOCUS); Plan-Do-Study-Act (PDSA); and Standardize, Sustain, and Spread (SSS) to  to a reduction of 1.43 days in LOS, more beds available, and​ a decrease in medical expense.
The Opioid Crisis: Transforming Care in the ED and Beyond
A30, B30
Emergency Departments (EDs) are at the frontline of the opioid crisis and often the place of first presentation for patients at risk of or suffering from opioid use disorder (OUD).
This session will highlight the innovative work being done at two U.S. health care organizations (an urban, safety net hospital and a large public health system), describing specific changes, results, challenges, and lessons learned. 
How to Screen for and Address Social Needs Across the Lifespan
A31, B31
Learn to develop, implement, and improve workflows while successfully screening for social needs (food, housing, transportation, and finances).
This three-in-one session will discuss how three organizations screened and addressed social needs among pediatric primary care patients, adult ambulatory patients, and hospital employees.
Statewide Collaboration to Improve Perinatal Health and Equity
A32, B32
State-based, perinatal quality collaboratives (PQCs) have shown that the application of collaborative, improvement science methods can lead to better perinatal health outcomes.
This session will highlight the essential elements of the PQC model of population-based QI, discuss key strategies that support successful statewide perinatal QI initiatives, and present examples from the Louisiana PQC, which is implementing this model to improve maternal health and reduce racial and ethnicity disparities in the state.
Health and Well-Being: Tools for Understanding and Measuring This Component of the Triple Aim​
There is growing interest in health and well-being, a holistic, person-centered outcome of the Triple Aim.
This session will demonstrate a conceptual measurement framework, the adult and youth well-being assessments that were developed for the 100 Million Healthier Lives (100MLives) initiative, and results from HealthPartners’ population health and well-being measurement initiative.
Collaborative Quality Improvement in Communities​
School districts and other educational institutions are realizing that they cannot meet all the needs of every student alone. StriveTogether, a collective impact organization that specializes in cross-sector work in over 60 communities across the US, is working to solve complex problems and transform the educational system to produce more equitable outcomes for children, cradle to career.
This session will highlight StriveTogether’s collaborative improvement methodology that combines essential continuous improvement tools with change management and design thinking techniques.
Using QI Bundles to Improve Maternity Care: Outcomes and Lessons from the Field​
High quality maternity care is guided by the best available research and implemented using improvement science principles. Quality improvement bundles provide a structured way of improving processes of care and health outcomes.
This session describes the outcomes and lessons learned using QI bundles from a U.S. maternity quality collaborative aimed at reducing the rate of primary cesareans in low risk women and a Nationwide QI Collaborative aimed at reducing the rate of severe perineal trauma in Australian women.
Turning the IHI Triple Aim into an Actionable Strategy​​
D10, E10
This session will describe the impact of adopting the Triple Aim as a framework for organizational strategy from the perspective of two health care systems. It will describe the tangible steps that organizations can take in adopting the Triple Aim as well as the challenges this may present
Attendees can expect to hear the experiences from Bellin Health and East London NHS Foundation Trust, both of which have aligned their organizational strategy to the Triple Aim framework. This session will be helpful for senior leaders who are keen to consider how to start impacting the health of the populations they serve, beyond just delivering high-quality health care, and creating a coherent narrative and alignment through large, complex organizations.
Process Innovation to Promote Dignity in Birth​​
D22, E22​
The majority of avoidable adverse events are due to teamwork and communication failures between clinicians and the people they are caring for. The process innovation Team Birth aims to improve both safety and dignity in care by improving psychological safety and reliability during team communication.
This session will review a simple process that enables every member of the team to consider relevant information at the same time, with a shared mental model of how to proceed with the information when important labor management decisions are required. Based on four years of research, design, and testing, the Delivery Decisions Team at Ariadne will present findings and a set of tools to promote behaviors that enable high-performing teams in childbirth.
Launching Together to Improve Family Brain Health
Coordinating behavioral and physical health care for families with children ages 0 to 5 has been a challenge for those who live Pueblo, Colorado, one of the state's most impoverished neighborhoods. Launch Together has been improving the coordination of behavioral and physical care for young families by bringing together primary care, behavioral health organizations, home visiting groups, child care and educational agencies, public health, and child advocacy organizations to create seamless referral loops that improve outcomes for the most needy children.
In this session, Launch Together team members will describe how tools such as IHI's Psychology of Change white paper and the Model for Improvement have helped them create successful momentum in improving the lives of Pueblo's neediest families.

​​Pre-Conference Workshops & Excursions
Dece​m​ber 8–9​

Half-Day Workshop
Practical Guide to Achieving the IHI Triple Aim
This session will describe the theory of how to apply quality improvement (QI) skills in order to improve health outcomes, experience of care, and cost of care for a population segment (i.e., pursue the IHI Triple Aim).
Attendees will be guided step-by-step through how they can use existing QI skills in service of population health improvement, identifying the steps where this differs from traditional QI work. Attendees will hear examples from the work of Community Solutions and East London NHS Foundation Trust, both of whom are using QI and the Triple Aim framework to improve outcomes, experience, and cost for whole populations.

Sunday Half-Day Workshop
A How-to Guide to Tele-Behavioral Health
The Indiana Rural Health Association (IRHA) works with communities impacted by behavioral health needs including substance use disorder, suicide, depression, and anxiety. T​he Crossroads Partnership for Telehealth (Crossroads) has implemented telehealth programs to increase access.
This workshop will discuss the steps involved, including technology selection, workflow, and billing support. The team will share tools to measure program success and strategies for quality improvement.
Sunday Half-Day Workshop
EDs and Communities: Rethinking Behavioral Health Care​
Patients with a behavioral health emergency often confront overcrowded emergency departments that are ill-equipped to meet their needs.
Taking the patient perspective, this Workshop will share the work of an 18-month IHI Learning Community that tested new ways to care for patients in the emergency department and to connect them more effectively with community resources. Participants will learn about successes, challenges, and ideas for how to make meaningful improvements in their own systems.
Sunday Half-Day Workshop
A City-Wide Network to Improve Child Health and Narrow Equity Gaps
Improving outcomes and narrowing equity gaps for children in poverty can be overwhelming. The multi-sector All Children Thrive Learning Network was created with parents and community-based partners to achieve city-wide child health improvement goals.
This Workshop will provide attendees with its roadmap, highlighting strategies to produce a learning system, including design, measurement, coproduction, and quality improvement capability building. Using an interactive, case study approach, presentations will be made by parents, healthcare providers and community partners.
Sunday Half-Day Workshop
Practical Guide to Achieving the IHI Triple Aim
This session will describe the theory of how to apply quality improvement (QI) skills in order to improve health outcomes, experience of care, and cost of care for a population segment (i.e., pursue the IHI Triple Aim).
Presenters will walk attendees step-by-step through how you can use your existing QI skills in service of population health improvement, identifying the steps where this differs from traditional QI work.We will incorporate examples to illustrate the theory from the work of Community Solutions and East London NHS Foundation Trust, both of whom are using QI and the Triple Aim framework to improve outcomes, experience, and cost for whole populations.
Monday Half-Day Workshop
National Models for Addressing the Opioid Crisis at the Practice and Community Level​s
Many current responses to the opioid crisis focus on the immediate overdose and short-term survival, rather than addressing the need for long-term prevention and treatment strategies across a community.
This interactive workshop will highlight the innovative work of four approaches in Wisconsin, Ohio, New York, and Indiana. Each team will demonstrate the importance engaging disparate partners in a multi-pronged, community-wide approach that includes work on community engagement and education, education and training for clinicians, peer recovery coaches, enhancing access to Medication Assisted Treatment, and more.
Monday Full-Day Workshop
Driving Complex Change Through QI Collaboratives
As Improvement Science is being applied through a Collaborative model to achieve population-level outcomes, now in multiple sectors and across sectors, there are common adaptive challenges emerging across the work.
This dynamic Workshop will use case studies from the fields of health care, homelessness, education and work across the non-profit sector to teach methods, tools and frameworks ranging from high-level theory of change frameworks to tools developed to cut through complexity and address adaptive challenges. Participants should plan to walk away with tools and frameworks that they can readily apply to their work, new connections to peers doing similar types of scaled improvement work, as well as ideas co-produced with other participants on how to address common and emerging challenges.
Monday Full-Day Workshop
Health System Journey to Population Health, Equity, & Wellbeing​
In this interactive Workshop, participants will assess where they are on the journey and gain knowledge, tools, and insights to support their efforts and accelerate their progress.
This Workshop will explore key levers from working within patient populations to implementing a total health anchor institution strategy, with a focus on building equity and measuring well-being across these key levers. Existing frameworks, well-being measurement strategies, bright spots from the field, and sharing between participants will foster practical ideas for getting started.
Monday Half-Day Workshop
Impact of Behavioral Health Integration on Healthcare Utilization Patterns​​
Swedish Medical Group is a not-for-profit healthcare system in the greater Seattle area. Primary Care Behavioral Health (BH) has been increasingly integrated into its primary care clinics starting in Q4 of 2014.
This Workshop will go over a program evaluation that explores whether engagement with a BH provider in primary care reduces avoidable ED visits, and if there is a difference in shifting utilization based on the frequency of visits with BH.
Monday Half-Day Workshop
Integrated Approaches for Better Health Outcomes​
Facing the challenge of working across health and care to prevent poor health outcomes? Do you recognise that this needs to start in early childhood, through support for families and communities?
This Workshop​​ is the opportunity to learn from 3 strategic partners of IHI; Cincinnati Children’s Hospital, Region Jönköping County, and the Scottish Government, who have matured their quality improvement work from acute healthcare delivery to a focused approach on integrating health and care efforts with the aim of impacting on health outcomes for the population. The partners will share their priorities and approaches, challenging the current norms of healthcare delivery and exploring frameworks and methods to support practice.